TRACKING & POD

Live tracking and proof of delivery, branded for your customers.

Real-time GPS, photo capture, digital signatures. Your customers track their delivery on a public link with your branding — no apps, no friction, no confusion.

TRACKING & POD CAPABILITIES

Everything between dispatch and delivery confirmation.

A complete tracking experience your customers actually enjoy using — and proof of delivery your operations team can trust.

Live GPS Map

Customer-facing live map updated every 10-30 seconds. Driver position, route, and arrival ETA — without exposing the driver's full route history.

Auto-Adjusting ETAs

ETAs recalculate from live traffic, current driver speed, and historical patterns. Customers always see realistic windows, not optimistic guesses.

Photo POD

Drivers capture delivery photos on the spot. Auto-uploaded with timestamp + GPS. Customer sees their POD on the tracking page after delivery.

Digital Signatures

Customer signs on driver phone or via tracking link. Stored as PDF with timestamp + GPS. Legally valid in EU under eIDAS regulation.

Branded Tracking Page

Your colors, your logo, your domain (e.g., track.yourcompany.com). Customers never see Trackosteps — they see your brand.

Smart Notifications

Automated SMS + email at key milestones: dispatched, en route, 10-min ETA, delivered. Templates fully customizable with your tone of voice.

BRANDED EXPERIENCE

White-label tracking, top to bottom.

From the SMS notification to the live map to the POD email — every customer touchpoint carries your brand, not ours.

Standard

Trackosteps-branded tracking

Available on all plans. The tracking page uses your logo and primary color, with a small "Powered by Trackosteps" footer.

  • Your logo and primary brand color
  • Map theme matches your color palette
  • Subtle "Powered by Trackosteps" footer
  • Available on Starter and Professional plans
Business plan and above
Full white-label

Pure your-brand tracking

Full custom domain, no Trackosteps mention anywhere. Your customers experience a tracking flow that looks 100% like your own product.

  • Custom domain (e.g., track.yourcompany.com)
  • "Powered by" footer removed entirely
  • Branded notification emails (your sender domain)
  • Custom OG image for social sharing
  • Optional CSS overrides for advanced customization

Both options include the same tracking, ETA, and POD features. The difference is purely in branding visibility.

CUSTOMER EXPERIENCE

How tracking works for your customers.

Five touchpoints, all branded for you, all designed to reduce "where is my order?" support tickets to zero.

1

Driver dispatched

Customer gets an SMS + email: "Your order is on its way" with a link to your branded tracking page. No login required.

2

Tracking link opens

Live map appears with driver position, ETA, and a clean status timeline. Mobile-optimized, fast to load, no app required.

3

Live updates flow

GPS position refreshes every 10-30 seconds. ETA auto-recalculates from traffic. Customer gets a 10-min-out alert via SMS/push.

4

POD captured

Driver takes photo + collects signature. Customer (or recipient) sees the POD attached to the same tracking page within seconds.

5

Confirmation email

Branded confirmation email with delivery photo, signature PDF, and link back to the (now read-only) tracking page for their records.

TRACKING & POD FAQ

Common questions about tracking and POD.

How tracking actually works in practice — for your customers, your drivers, and your operations team.

During delivery, the tracking link is fully live (real-time GPS, ETA updates). After delivery completes, the link stays accessible for 30 days as a read-only view of the POD. After 30 days, the page redirects to a generic "Delivery completed" message — but the POD is still in your customer record.

Want to see the tracking experience firsthand? Book a demo — we'll dispatch a test delivery so you can experience it as your customers will.

READY TO STOP "WHERE IS MY ORDER" CALLS?

Customer tracking that actually reduces support tickets.

Start the 14-day free trial. Set up your first branded tracking page in under 10 minutes — no developer needed.

No credit card required GDPR-ready Cancel anytime