Built by people who know logistics.
We've spent years watching delivery operations run on five disconnected tools. We built Trackosteps to fix that — with European compliance, privacy-first design, and honest engineering.
Why we built Trackosteps.
Most logistics businesses run on tools that don't talk to each other. We saw the same broken pattern everywhere — and decided to fix it.
Across European logistics — couriers, fleet operators, last-mile delivery, B2B distribution — the same story repeats. Orders arrive in email, phone calls, and a spreadsheet. Drivers get assigned in another spreadsheet. Status updates happen over WhatsApp messages that nobody reads. Customer questions land in someone's inbox. Proof of delivery lives as photos in someone's phone gallery. CMR forms get printed, signed, scanned, and lost.
At month-end, the invoicing nightmare begins. Word documents. Missing line items. ZUGFeRD compliance an afterthought. Five sources of truth, none of them current.
We watched delivery businesses lose hours every day to this fragmentation. The cost wasn't just time — it was dropped customers, mis-routed deliveries, billing disputes, and operational fatigue.
What we believe
The logistics software market is split between two extremes. On one end, enterprise platforms cost €50,000+ to implement and require a six-month rollout. On the other end, generic tools like spreadsheets and WhatsApp barely qualify as "software" but somehow run real businesses.
There's a missing middle. Software that's sophisticated enough to actually run a fleet — order management, dispatching, live tracking, proof of delivery, invoicing — but simple enough to set up in a day. Affordable enough to make sense for a 5-driver operation. Compliant enough for German tax authorities and EU data protection regulators.
That's what we're building. Not a "one-stop shop for everything logistics." Just the operational backbone that delivery businesses actually need, done well.
Why Europe specifically
We're European, so we get European logistics. We understand that a fleet running across Germany, Austria, Switzerland, and Italy needs CMR documents — not a US-style "shipping label." We know that German clients expect ZUGFeRD invoices, not a generic PDF. We know that GDPR compliance isn't a checkbox — it's the foundation of trust with both drivers and customers.
Most logistics software comes from the US, where compliance, language, and infrastructure expectations are different. We started with European requirements baked in, not bolted on after launch.
There's a missing middle. Software that's sophisticated enough to actually run a fleet — but simple enough to set up in a day.
— The Trackosteps Team
Three principles guide everything we build.
When we're weighing trade-offs, these are what we come back to.
Privacy-first by design
GDPR isn't a feature we added. It's how we architected the system. Driver tracking only during shifts. Data hosted in EU. No third-party trackers. No surprise data flows.
European-built, European-run
Our team is in Europe. Our servers are in Europe. Our compliance is European. ZUGFeRD invoicing, CMR documents, German e-invoicing law — all built in, not patched on.
Honest engineering, no fluff
We'd rather under-promise and over-deliver. No 'AI-powered' buzzwords. No imaginary features. If we say something works, it works. If we say it's in development, you'll see exactly when it ships.
Logistics doesn't have to feel like 2005.
The patchwork most fleets run on today vs. what unified operations actually look like.
Five tools, no integration
Spreadsheets for orders. WhatsApp for driver updates. Photos in someone's phone gallery for POD. Word docs for invoices. Manual ZUGFeRD reformatting. Five sources of truth, none current.
- Excel + WhatsApp + Word + Email + Phone
- Status updates lost in chat history
- POD photos in personal phones
- Manual invoicing nightmare at month-end
- ZUGFeRD compliance an afterthought
- Customers calling 'where is my driver?'
One platform, integrated
Orders, dispatching, tracking, POD, invoicing — all unified. One source of truth. Drivers update with or without an app. Compliance built in. Customers track on your branded link.
- One login, one dashboard, one source of truth
- Real-time GPS, ETAs, status updates
- POD captured + archived automatically
- ZUGFeRD/UBL invoicing in one click
- GDPR-compliant from day one
- Customers track delivery without calling
This is not about replacing tools. It's about replacing the gaps between them.
How we work with our customers.
We're not building generic SaaS. We're building the operational backbone for businesses we actually understand.
We listen first
Every demo starts with understanding your operation — fleet size, business model, integration needs, compliance requirements. Then we tailor what we show.
We ship fast
Customer feedback drives the roadmap. If multiple customers ask for the same thing, it gets built. Most feature requests ship within 4-8 weeks.
We don't lock you in
Your data is yours. Export it any time. Cancel anytime. No long-term contracts. We earn renewal every month, every year.
We pick up the phone
Real human support, not a chatbot. Email response within 1 business day. Priority support on Business+ plans gets faster turnaround.
Try Trackosteps for 14 days, free.
No credit card required. Full feature access during the trial. Cancel anytime, no questions asked.