ORDER MANAGEMENT

Manage orders from any source, dispatched in seconds.

Manual entry, Shopify or WooCommerce sync, or REST API push — all orders unified in one dashboard. Assign drivers, prioritize urgency, optimize routes.

ORDER CAPABILITIES

One inbox for every order.

Whether the order comes from your e-commerce store, a customer phone call, or your ERP system — Trackosteps unifies them.

Manual Entry

Quick-add interface for phone-in orders. Customer auto-complete from history. Save common addresses for repeat clients.

E-commerce Sync

Native Shopify and WooCommerce integrations. Orders appear in Trackosteps within seconds of checkout. Status flows back to your store.

API & Webhooks

Clean REST API for custom integrations. Webhooks for real-time status updates. Documented, versioned, rate-limited fairly.

Time Windows

Schedule deliveries for specific time slots. AM/PM windows, exact appointments, or 'anytime today' — your customers' choice.

Multi-Stop Orders

Single delivery with multiple drop-offs. Bulk dispatching. Priority management when timing matters.

Auto-Assignment

Rule-based driver assignment by zone, capacity, or availability. Or manual override — your dispatchers stay in control.

ORDER FLOW

From order to driver in under 60 seconds.

The dispatch workflow most fleets struggle with — automated, with manual override where it matters.

1

Order arrives

From e-commerce, manual entry, API, or imported CSV. Auto-validated for address, time window, and customer info.

2

Dispatcher reviews

See all incoming orders on a map. Filter by zone, status, urgency. Bulk actions for repeat patterns.

3

Driver assigned

Auto-assigned by rules, or manually selected. Driver gets push notification (app) or SMS (web link) instantly.

4

Live tracking begins

Customer gets a tracking link. Dispatcher sees real-time progress. ETA updates automatically.

ORDER MANAGEMENT FAQ

Common questions about orders.

No — all plans include unlimited orders. Plan tiers differ on driver counts and integration depth, not order volume. Whether you do 50 orders/month or 50,000, the order management is the same.

Have a specific workflow question? Book a 30-minute demo and we'll walk through your dispatch process.

READY TO ORGANIZE ORDERS?

See order management that actually scales.

Start the 14-day free trial. Connect your first order source — manual, Shopify, WooCommerce, or API — in minutes.

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